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B2B Phone Sales Techniques from Michael Pedone

3 Books That Helped Me Reach The Next Level

by MichaelPedone 27. September 2011 01:39

I’m BIG on self-improvement. Why? Because when faced with the choice of living just above the poverty level or learning how to reach goals that I desired but weren’t going to be handed to me and were far (far) out of reach, self-improvement was the only answer.

Here are three books that helped me along the way to reach those next levels and I’d like to share them with you now in case you have similar goals / desires and need a little help getting there.

1. Seven Habits of Highly Successful People – Stephen Covey

Even though this isn’t a “sales book” understanding to “first seek to understand before being understood” had a huge impact on my sales career.

2. Who Moved my Cheese - Spencer Johnson

Conquer your “Fear of Change” in an hour with this book and open yourself up to a whole new world of possibilities.

3. How to Win Friends & Influence People - Dale Carnegie

I’ve never completed this book and here’s why… Every time I start to read it for the umpteenth time (or listen to it in the car via iPod / Audio book) it sparks another idea that causes me to stop and think deeply on how to adapt it to a given situation I may be faced with. It never seems to disappoint.

I just bought / downloaded another book on tape titled “MBA in a Book: Mastering Business with Attitude” and I’ve grown from it all ready.

The New A.B.C.’s for Sales Professionals

Salespeople have been taught from day one the ABC’s of sales “Always Be Closing” and it’s a great scene in one of my favorite movie scenes but I think its time we update it to something that will actually help salespeople reach that next level…

And for that I give you: Always Be Committed.

Always Be Committed to being better and that next level won't be an “if” but a "when".

It’s that simple.

Sincerely,

Michael Pedone
CSS: Chief Sales Scientist
SalesBuzz.com (A 2011 Sales Training Company Watch List Award Winner!)
(888) 264-0562 Ext. 1

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Categories:

Cold Call Abandonment

by MichaelPedone 19. September 2011 15:25

15 Articles Can't Be Wrong - Can They?

Just saw an article posted on LinkedIn titled: 15 Posts on Why Cold Calling Is On Its Way Out the Door

The article caught my attention because as a small business owner and a life-long straight commissioned phone sales rep who makes a living using both social selling and cold calling, I suspected another misleading article that could be down right harmful to outbound sales professionals who are trying to make a living selling by phone.

The Attraction

“Selling” the notion that “cold calling” is dead to B2B phone sales reps and that social selling is the new “king” is the easiest sale in the world… All inside sales professionals (my self included) prefer to take hot inbound sales calls rather than making dreaded cold calls and we are always looking for easier, less resistant ways to make sales.

The Fine Print

One thing that inside sales professionals need to understand before they decide to stop making first time outbound sales calls and start "social selling" is that they better have a large cash reserve on hand.

Social selling is about self-branding. Building trust by sharing your knowledge in a particular vertical and thus giving evidence to your targeted audience that you are a trusted advisor and have something that they want (now or in the near future)

This takes time. If you were a business owner and had a successful product, you wouldn't drop it and start selling something "new" just because you now have a “new” product / service that shows promise... you would add it to your catalog and increase your revenue streams.

The Objective

Today's sales reps need to be an expert on the phone and online. It's not one or the other. 

Social selling is a new tool that needs to be added to the tool box for sure, as does knowing how to successfully cold call, earn referrals, set and achieve goals, manage time better etc, etc.

The Payout

The economy has been brutal for a long time, especially on hard working small business entrepreneurs and commissioned sales professionals. 

As a straight commissioned inside sales professional, I don’t pay myself a base salary even though I own SalesBuzz.com. 

I live by what I share in our online workshops and part of the reason SalesBuzz.com is successful is because social selling and outbound sales calls are part of the strategy. It’s not one or the other. The more tools you have in your toolbox and the higher your skill level is with each of those tools, the more cash you will earn. It’s that simple.


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About the Author

Michael Pedone, founder and CEO of Live Online Sales Training Company SalesBuzz.com
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