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B2B Phone Sales Techniques from Michael Pedone

Prospecting - The Achilles Heel of Inside Sales

by MichaelPedone 27. March 2012 15:42

Sales Question:

"I'm responsible for prospecting my own leads and the results I want aren’t there… Any advice?"

Answer:

I’ve found that the salespeople who struggle the most to make quota have two things in common…

  1. They are using a flawed sales process (and in most cases don’t even know it)
  2. They call on low % prospects. A lot.

This is a deadly combination because even if you are the best of the best with respects to your actual sales process (what you say, when you say it, how you say it etc) if you are calling on low % prospects, you will still come out with less than stellar results – and will be exhausted, frustrated and broke in the end.

Know Your Niche - Get Rich

Successful prospecting starts with knowing who your targeted audience is.

Example: If you sell advertising and your niche audience is the ultra luxury car market, building your prospecting list to contain all the authorized Ferrari, Lamborghini, Rolls Royce etc dealers in the United States can be a very effective strategy.

Sell to Common Folk - Go Broke

However, if you are a logistics company, making a list of all the companies that need shipping would not work out as well simply because the list would be too broad.

One of the keys to successful prospecting is finding your niche. Even though you can technically help all companies who require shipping, without a niche market to hit with a specific USP (Unique Selling Proposition) you’ll be looking for a needle in a haystack.

If you are responsible for developing your own leads, find your niche before doing anything else.

WARNING: If your method of prospecting is to look for a lead and call it, then look for another lead and call it etc, STOP.

This has to be one of the least effective ways ever invented to sell. You will have more success at selling when you “BUILD” your targeted list first and then make the calls.

I learned this once when starting a new job and the president who took me under his wing did not allow me to make any calls until I understood:

  • Who their targeted audience was;
  • How and where to find them and
  • Had at least 250 prospects that matched the criteria he gave me, under my name in my CRM account.

He gave me a week to accomplish this. I completed the task in two and half days on the job and closed my 1st and 3rd calls - still a record to this day at that organization.

That’s the power of a) having a solid sales process and b) knowing how to find and call high % prospects.

Added Bonus of Identifying Your Niche

Once you’ve identified who your niche market is, you’ll be better equipped to also branch out into “social selling” activities that will attract high % prospects that will want to contact you and discuss what you have to offer them.

Hope this helps.

Michael Pedone
CSS: Chief Sales Scientist
SalesBuzz.com (A 2011 Sales Training Company Watch List Award Winner!)

8-Week B2B Sales Improvement Program

Learn How To:

  1. Eliminate "No, Thanks", "Not Interested" & "We're All Set" Responses from Cold and Warm Calls
  2. Neutralize Gatekeepers & Get VoicemailsReturned
  3. Ask Engaging Questions Instead of Probing
  4. How to Really Qualify (I'll show you a better way)
  5. Give Stellar Presentations & Handle Objections
  6. Close Follow-up Calls and Get Targeted Referrals
  7. How to Set & Achieve Your Toughest Sales Goals
  8. Improve Your Time Management Skills

Duration: 1 hour per week for 8 weeks
Where: Online @ your desk, conference room or home
Presenters: Michael Pedone

Next Series Starts Soon - Get Dates / Times / Pricing Now!


Categories: Lead Generation

Daily B2B Sales Tasks

by MichaelPedone 15. March 2012 02:37

What Are the 5 Most Important Tasks A Sales Person Needs to Do On a Daily Basis?

Need direction on how to get your B2B Sales numbers up? It's all about doing the right things, at the right time and on a consistent basis. Here's the formula that helped me be a 6-figure straight-commissioned phone sales rep:
  1. Listen to motivational / inspirational or "sales technical" audio before work (Books on tape on the drive to work are great - if you work from home, listen to it while you make your coffee in the morning / eat breakfast etc)
  2. Role-Playing: Minimum of 5 minutes / maximum of 20 minutes of role-playing sales scenarios.
  3. Knock out at least 40 first time calls before noon. Then, complete 20 additional sales calls (can be a mixture of first time and follow-up calls) between 1pm and 5pm.
  4. Build tomorrow's prospect list today! Most sales people do the "hunt & peck" method of prospecting where they find a lead, call it, find a lead, call it etc… It's much better to build your list of prospects first and then knock the calls out one after another… here's why:
    • You get into a rhythm that way and;
    • It's more time efficient.
  5. Social Selling via LinkedIn: Actively participating or starting discussions in LinkedIn groups whose members are your targeted audience and on subjects that you are an expert on as it relates to your field.
Note: Numbers 4 and 5 don't have to be done in the current given order. In fact, a lot of times I like to do my "social selling" before making calls… But when I do that, I'm getting to work earlier as to not interfere with numbers 2 & 3 above.

Michael Pedone
CSS: Chief Sales Scientist
SalesBuzz.com (A 2011 Sales Training Company Watch List Award Winner!)

8-Week B2B Sales Improvement Program

Learn How To:

  1. Eliminate "No, Thanks", "Not Interested" & "We're All Set" Responses from Cold and Warm Calls
  2. Neutralize Gatekeepers & Get Voicemails Returned
  3. Ask Engaging Questions Instead of Probing
  4. How to Really Qualify (I'll show you a better way)
  5. Give Stellar Presentations & Handle Objections
  6. Close Follow-up Calls and Get Targeted Referrals
  7. How to Set & Achieve Your Toughest Sales Goals
  8. Improve Your Time Management Skills

Duration: 1 hour per week for 8 weeks
Where: Online @ your desk, conference room or home
Presenters: Michael Pedone

Get Next Available Workshop Dates / Times / Registration Information Now!


Categories: Sales Improvement

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About the Author

Michael Pedone, founder and CEO of Live Online Sales Training Company SalesBuzz.com
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