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The SalesBuzz.com Blog

How to Set Appointments that Stick

“When cold calling, how can our sales team make strong appointments that stick?” Setting appointments have two common problems: Initial interest (“No, thanks, we already have someone that takes care of that” etc) Cancellations / No-Shows. These two common sales challenges aren’t a byproduct of sales. They are a result of using improper sales techniques, […]

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Sales Call Reluctance – Why it Happens & How to Get Rid of It!

“I have a group of 10 sales reps, all with varying degrees of experience. At any time, it seems one or more will be suffering from call reluctance. How does that happen and more importantly, how do we get rid of it for good!?” As a straight commission sales person for about 20 years now, […]

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Trouble Closing Follow-Up Calls?

“What do you do when a prospect says they are very interested during your first encounter, but won’t take your follow-up calls to take the next step or complete the transaction?” Well, my first thought is, “Why didn’t you close them on the previous call?” Since the answer to THAT question can vary, here’s a […]

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What Highly Successful Salespeople Do that Others Don’t

“What do Highly Successful Salespeople Do that Others Don’t? I’m new into sales and want to be as successful as possible. What’s the one thing I need to do in order for that to happen?” First thing to do is define your definition of “success”. Not society’s, not your parents, not your managers. Yours. There […]

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Do Sales Reps Spend Too Much Time Researching Prospects?

“How much time should my sales reps spend researching prospects? I feel they are taking way too long and should just pick up the phone and dial. Do you have an answer for this?” SalesBuzz Answer: By Michael Pedone Sales reps are in a tough spot in today’s world because everywhere they look, there’s an […]

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Follow-Up Success: Turn Trade Show Leads Into Opportunities

“How can my inside sales team get the most out of trade show leads?” It starts with understanding why both parties participate in trade shows. The top three reasons are: Stay relevant Make new connections Generate leads As you’re collecting leads, you’re meeting new people, having great conversations and making new connections. When the trade […]

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Sales Call Not Going Your Way? Do this before hanging up!

“What should I do when a sales call isn’t going the way I had hoped and I feel like I’m running out of time or losing them?” When a sales call isn’t going your way, tension builds quickly as you scramble to find some last second Hail Mary question to keep the conversation going. The […]

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When Prospects Go Silent, Try this to get a response…

“How do you get prospects that go silent to re-engage with you?” I’ve found that using a little humor will go a long way into getting your “missing in action” prospect to call you back. The key is to have your message stand out and separate yourself from the rest of the sales pack that […]

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How to Get Referrals from Your Existing Clients

“What’s the Best Way to Get Referrals from Your Existing Clients? Our sales team is calling and asking the “WHO DO YOU KNOW?” question but we aren’t having much success.” I’m not a fan of the “Who do you know?” question for two reasons: It puts your client on the spot when they weren’t prepared […]

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Lost a Deal to Your Competitor? Read this…

“I just lost a deal to a competitor. Our program is more robust and I even offered our solution to them for less than what they ended up paying for the other solution. What should I do?” If the other deal is finalized, it would be in your best interest to quickly review the steps […]

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