Phone Sales Training: Opening, Closing and Everything in Between.

Telephone sales can be exciting and rewarding – but for most people, it doesn’t come naturally. This highly effective online e-Learning phone sales training course covers the entire spectrum of activities involved in making a telephone sale, including:

Openers: Inbound and Outbound Sales Calls

• Learn the # 1 Rule for effective cold calling;
• Get step by step instructions for creating an effective outbound (cold) call;
• View a live example of a proper out bound (cold) call opener;
• Learn the "magic" question that will allow you to go from the cold call opener to the qualifying stage with ease;
• How to successfully handle incoming sales calls in order for future follow ups;
• Quiz.

Discovery Session

• Learn specific questions to ask that will uncover if a potential sales exists with your prospect;
• How to avoid the pit falls of the "20 Questions" game;
• View a live example of how to ensure you fully understand that prospects needs before moving on to the next phase of the sales cycle;
• Learn the difference between the prospects "needs" and their "motivation" for making a purchase;
• View a live example of the "needs" Vs. "motivation";
• Get specific questions that will help you uncover your prospects "motivation";
• Uncover what "role" your prospect play's with in the decision making process and how to use that to your advantage;
• Learn if they have the ability to purchase your product or service before doing a full sales presentation;
• How to discover their time frame for purchase;
• Final Analysis - Decide if you should: Execute, Infiltrate or Evacuate the sale;
• Quiz.

Presentation

• How to smoothly transition from discovery session to presentation;
• Build consumer confidence in your company and remove buyers remorse before it starts;
• Tailor your presentation to your prospects needs and desires (motivation);
• How to use "tie downs" to ensure you and the prospect are on the same page and heading towards a close;
• Soliciting feedback from your prospect;
• Setting up trial closes;
• Quiz.

Objection Handling / Closing the Sale

• Identifying Objections
• Learn the formula that will turn any objection into a buying opportunity;
• Closing the sale;
• Quiz;
• Final Certification Exam.

Sign up today. Start closing new business tomorrow.

Ready for a dramatic improvement in the way you sell – and a huge uptick in your close ratio?
Sign up for SalesBuzz.com today – we know you’ll notice the difference right away.