Our 8-Week B2B Inside Sales Training Curriculum

Your New Opening Value Statement

  • How to Pique a Prospects Interest in the First Few Seconds of a Sales Call
  • Eliminate “No, Thanks”, “Not Interested” / “We’re All Set” Responses
  • Includes word-for-word sales script templates/examples
  • 50-Minutes plus Q & A Followed By Comprehension Exam

Gatekeepers & Voicemails

  • Avoid Getting Rejected by Gatekeepers
  • Increase Voicemail Call Backs
  • Includes word-for-word sales script templates/examples
  • 50-Minutes plus Q & A Followed By Comprehension Exam

Engagement Questions

  • How to Get Your Prospect to Open Up
  • Uncover a Prospects Hot Button (Buying Motives)
  • Create Urgency for a Solution
  • 50-Minutes plus Q & A Followed By Comprehension Exam


  • Identify the Real Decision Maker(s)
  • What to do (and NOT do) If You Aren’t Speaking With the Real Decision Maker
  • How to Qualify Your Prospect on Price / Affordability
  • 50-Minutes plus Q & A Followed By Comprehension Exam

Presentation Skills & Objection Handling

  • Give Presentations that Hit the Prospects Hot Buttons & Increase Desire For Action
  • How to Uncover the Real Objection & Close the Sale
  • 50-Minutes plus Q & A Followed By Comprehension Exam

Follow-up Calls & Referrals

  • Make Sure Your Follow-Up Calls Lead to a Close
  • How to Safely Get More Referrals w/out Risking Your Client Relationship
  • 50-Minutes plus Q & A Followed By Comprehension Exam

Live Random Role-Playing

  • Week 7 is focused on practicing what you’ve learned
  • Michael Pedone will randomly pick sales reps to roleplay with during the workshop
  • 50-Minutes plus Q & A

Goal Setting & Time Management Skills

  • How to Stay Motivated – Especially During Tough Times
  • Set and Achieve More Sales & Personal Goals
  • Be More Productive & Gain Structure to Your Day
  • 50-Minutes plus Q & A Followed By FINAL Exam

About this Inside Sales Training Course

This live, interactive online course is intended for inside sales reps who are struggling to make quota and need help reaching their goals – fast! Participants will learn a strategic sales process that takes the guesswork (and rejection) out of phone sales while getting them up to speed on goal setting and time management skills needed to succeed in today’s new sales world.

Audience Profile

This course is intended for novice and experienced inside sales reps who are tired of getting rejected by gatekeepers, whose messages don’t get returned, and who no longer wish to hear:

  • No, Thanks! –
  • Not Interested –
  • We’re All Set –
  • No Budget –
  • I Need to Check with my Partner/Boss –
  • Let me Think About It –
  • And other stalls, objections, and blow-offs!

Our Sales Training Program Includes:

  • Michael Pedone presents all sessions
  • Sessions are up to 60 minutes each presented online via live video WebEx conferencing
  • All you need is a computer w/speakers, a headset or VOIP, and an Internet connection
  • Workshops get recorded and made available for review on-demand 24/7
  • Includes weekly comprehension and final exams
  • Live Chat Room, Q & A, and Email Support
  • Includes word-for-word sales script templates for gatekeepers, voicemail messages, and opening value statements
  • Includes printable PowerPoint slides/workbooks


See next available start dates and registration deadlines

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Sales Training Pricing for Every Budget and Team Size

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Testimonials: OVER 4,000 HAPPY CLIENTS

Jeffrey Gitomer
Michael Pedone is one of the few sales trainers that actually knows what he’s talking about. Take his course. It’s money in the bank.

Jeffrey Gitomer

Sales Author: Little Red Book of Selling
Russel Durrant
Michael’s program is a perfect solution for any sales organization that primarily sells over phone. We began seeing immediate results after week one and it has created a unification of understanding across my sales team. Even my most experienced sales reps (25 years+) said that they learned something new and useful. Top qualities: Great Results,…

Russell Durrant

Vice President of Sales - Prophix Software
For anybody who wants to improve their sales, go to SalesBuzz.com!

Gerhard Gschwandtner

Founder and CEO of Selling Power Magazine
Vince Miceli
This is by far the best cold calling course I have ever taken. My reps love it and live by its teachings. I like that it is online and has a workbook for reps to follow along! Michael is very engaging and helped my team overcome their fear of the phone.

Vince Miceli

Director of Sales
Cathy Warner
Prior to SalesBuzz training, everyone was doing their own thing. The leads were spotty and of low quality. There was a good deal of call reluctance due to the fact that there was no set process which resulted in low confidence. The thing I liked best about the course is the live training with Michael.…

Cathy Warner

Sales Development Manager - Print-O-Stat, Inc
Alicia Lawrence
I took your course 3 years ago when I started CareerCast as a Sales Representative. I’ve always been outside sales and never knew how different inside sales could be. The knowledge I received through this course helped me to increase sales and become the top sales person literally every month. I am now the Sales…

Alicia Lawrence

Inside Sales Rep
Justin Anderson
As a “graduate” of Michael’s workshops, I can tell you it’s one of the best things you can do for your career.  I’ve increased my sales by over 30% and added $20K to my income since taking his workshop.  Not just for true inside sales reps either.  If you have to “sell” booking appointments, are…

Justin Anderson

Vice President of Regional Business Development

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