"They now have a playbook to follow which gives them that confidence."
"Prior to SalesBuzz training, everyone was doing their own thing. The leads were spotty and of low quality. There was a good deal of call reluctance due to the fact that there was no set process which resulted in low confidence.
The thing I liked best about the course is the live training with Michael. With prerecorded training tapes, you can’t really be certain you are grasping the concepts and applying them properly. With the live training, you can ask Michael directly and get immediate feedback. He was also available via email to with questions. Having access to the training session recordings have been very valuable for my staff. They have gone back and re-listened to certain ones which refresh and recharges them.
I’ve seen increased confidence in the sales team since the training. They now have a playbook to follow which gives them that confidence. Through trial and error, they have come to learn that as long as they follow the process, they have success. If they are struggling, when we dig into why, and we usually discover it’s because they’ve strayed.
They have also embraced role-playing. We now start every morning with a role-playing session using actual situations they’ve encountered. This has allowed us to talk through how to handle it going forward as a team which has proven very valuable to their growth as salespeople.
Another benefit of the training has been the script. We developed a base script while going through the sales training. It has been easy for us to adapt that base script for use when calling for other divisions within the company.
Thank you to you and Michael for everything. This has been an extremely positive experience."Cathy Warner / Sales Support Manager @ Print-O-Stat, Inc.
"I immediately started booking appointments"
"I wasn’t confident in what I was saying on the phone and kept getting “no’s”, so I constantly kept changing my script, and voicemails. I felt cold calling was dead. What I liked best about Michael Pedone’s SalesBuzz course is that it’s fun, engaging and easy to follow. The classes really give you a roadmap to make the person your calling at ease with you and start a conversation. I immediately started booking appointments once I started applying the sales script Michael taught. Its’ pretty crazy!"Ben Delmage / VP Sales & Marketing at WD & Associates
"It's already paying off!!!"
"Michael - Wanted to say that I really enjoyed taking your 8-week sales training course. I appreciated all of the sales tips as well as you sharing your personal experiences.
I have integrated the call scripts, the schedule tips, and most importantly the accountability aspects of your training, into my daily routines.
Side note: I decided to sign up for your course after meeting Peyton Manning in October and listening to his story about paying thousands of dollars every two years while he was playing to attend a QB camp. He would meet with his former high school coach one-on-one and go over the basics of running a huddle, lining up, taking a snap, handing off, going through pass progressions, etc.
I figured if a future Hall of Fame QB could takes the time over his offseason to review the absolute basics, a 25-year sales veteran should do the same! (and it is already paying off)"Edward Marotta / 25-year sales veteran - Old Republic Insurance Group
"Worth. Every. Penny. 10. Times."
"I've brought Michael Pedone in multiple times to train my sales teams. Worth. Every. Penny. 10. Times."Brad Canham / Head of Marketing and Business Development
"They were "winging it" on calls..."
"One of our biggest frustrations was with pre-call planning which the training has helped with significantly. They were "winging it" on calls and now have a structure to follow that eliminates a lot of the push back from prospects on the other end.
What I liked best was the templated sales scripts. The logic and process behind what to say, when to say it, how to say and why to say it has helped. We sell a lot of specific initiatives so my reps were accustomed to leading with product and price. The training helped them to understand that they must first uncover a need and then demonstrate how the product/solution can reduce that pain and be of value to the prospect."Pam Bullock / Sales Manager at Pilot Media
"The course has paid off already and, it appears, will continue to do so in the future."
"Most of my telephone sales reps are young and lacked meaningful experience in telemarketing. This sales training course filled in 8-WEEKS much of what they would have learned if they had years of experience. The course has paid off already and, it appears, will continue to do so in the future. Having access to the material after the presentation has proven to be very valuable as the recording can be stopped and discussed in detail. I recommend this course to any company that is serious about being successful in selling by phone."Paul Dufour / CEO - DPSMedia
"improved my return calls by leaps and bounds"
"Michael, That simple 2 sentence email has improved my return calls by leaps and bounds. Over 1/3 of my sales this month have referred to the email they received. Thank You!!"Shane Smitley / Inside Sales - FreightCenter.com
"Increased my sales by over 30% and added $20K to my income"
"As a "graduate" of Michael's workshops, I can tell you it's one of the best things you can do for your career. I've increased my sales by over 30% and added $20K to my income since taking his workshop. Not just for true inside sales reps either. If you have to "sell" booking appointments, are an entrepreneur or do any business over the phone, the workshops are great."Justin Anderson / Business Development-Major Accounts at VARIS
"I hope you know who you're dealing with here..."
"Michael Pedone is one of the most wicked smart salespeople on the planet!"Mike Taylor / InsideSales.com
"WE’RE SETTING 25% MORE SALES APPOINTMENTS!"
"Michael, I wanted to let you know how you’ve help us move the needle. Our effectiveness is skyrocketing. We’re booking 25% more meetings with fewer no shows."CHRIS CORCORAN / Cofounder + Managing Partner - MemoryBlue
"...the most real world applications, of anything I’ve found so far!"
"I HIGHLY recommend you subscribe to SalesBuzz.com immediately. Every week he hits on really hot button topics and tactical challenges my reps are running into and we end up doing role plays with his suggested strategies. I read a lot of content on sales effectiveness and Michael Pedone / SalesBuzz is the single most useful, and provides the most real world applications, of anything I’ve found so far."Patrick Purvis / Vice President of Sales / Discoverorg.com
"This is by far the best cold calling course I have ever taken."
"This is by far the best cold calling course I have ever taken. My reps love it and live by its teachings. I like that it is online and has a workbook for reps to follow along! Michael is very engaging and helped my team overcome their fear of the phone."Vince Miceli / Sales Director / Industry: Information Technology & Services
"Big impact in getting this team turned around into high volume outbound calls."
"Well, we absolutely loved it. And it seemed the topics came up at the right time.
Prior to signing on with SalesBuzz, our biggest frustrations were getting our sales people to make phone calls - lots of our business in the past came through bids and rfq's. Industry has changed, and our habits needed to change.
We loved the direct, specific sales tips. Michael really knows his stuff. Many of his examples pointed right at behaviors we had taken on, and then he told us out to FIX them! Refreshing!
The rest of our sales team has never worked straight commission sales, but I have. They thought I was nuts when I set my WEEKLY "dials" goal above 100. Now they're starting to bust it.
Another awesome tip came just in today’s session and both Heidi and Linda said it in our group meeting this morning when we asked for obstacles:
"I haven't been getting my call list ready the day before. I have been wasting a lot of time trying to decide who to call."
Big impact in getting this team turned around into high volume outbound calls.
Thank you so very much!! Worth every penny and then some."Darlene Blackstone / Marketing and Sales Development / Industry: Manufacturing
"This course helped me increase sales and become the top sales person literally every month."
"I took your course 3 years ago when I started CareerCast as a Sales Representative. I've always been outside sales and never knew how different inside sales could be. The knowledge I received through this course helped me to increase sales and become the top sales person literally every month. I am now the Sales Manager! This is why I want to incorporate your training for my team to be just as successful."Alicia Lawrence / Sales Manager
"My team doubled our monthly success rate!!"
"I want to say first that my team doubled our monthly success rate in January.
We pulled up our stats, in which we track monthly by new leads, how many demos we book & complete, and our gross new in comparison to those same months in previous years.
Even though in January 2016 we had the least amount of leads for a January since we've been tracking we had 50% more accounts enrolled than other January... We were able to better qualify with the framework and probing questions we learned (in your course) and also had the highest conversion rate for that month too.
I attribute a lot of that to the training program so THANK YOU so much for what you guys do!!"Sarah Lough / Sales Manager
"I just closed a major deal with a client worth $50,000."
"I just completed your training course this past Spring and I am already seeing great results. I just closed a major deal with a client worth $50,000. I felt confident in walking through the entire sales process, start to finish, with the tools you provided in the webinars. I am excited to continue to build my pipeline and see how much success I can produce for the rest of this year!"Jordan Hawkins / Business Development Executive - Pre-employ.com
"My sales calls and my sales are up 20% this month and I'm on pace to have my best month this year."
"I've been using a lot of the methods I learned in your course on my sales calls and my sales are up 20% this month and I'm on pace to have my best month this year. Your idea of using the word "Voicemail" in the subject line of my emails has gotten me responses from prospects I've been calling on for years and have never gotten a returned call or email so that specifically has been helpful.
In addition to that, your emphasis on pre-call preparation was extremely helpful. I used to be "captain wing it" as you so eloquently put it but now I have a game plan on every call and using your sales / voicemail script ideas, my return call rate has increased by about 10% and I make around 60 or so calls a day so on average 6 more people a day are calling me back and in my extremely competitive line of business, I’ll take that all day long."Brad Korman / Vice President of Sales - Telquest International
"Michael Pedone's Philosophy of Selling Works!"
"Michael Pedone is one of the few sales trainers that actually knows what he's talking about. Take his course. It's money in the bank."Jeffrey Gitomer / Author of the Little Red Book of Selling
"We began seeing immediate results after week one!"
"Michael's program is a perfect solution for any sales organization that primarily sells over phone. We began seeing immediate results after week one and it has created a unification of understanding across my sales team. Even my most experienced sales reps (25 years+) said that they learned something new and useful."Russell Durrant / VP Sales - Prophix
"Allowed Me to Exceed My Sales Goals for This Year"
"I had the pleasure of taking Michael's phone training seminar and am so very glad that I did.
The information he presented, the sales style he has adopted and his incredible energy provided me with new tools to use that will certainly allow me to exceed my sales goals for this year.
I would highly recommend everyone take Michael's course, anyone who is interested in furthering their career and closing more sales.
Top qualities: Great Results, Expert, Creative"Julia Owens / hired Michael for Sales Training
"The Sales Process Was Very Easy to Learn and Mold into My Business"
"I've participated in a lot of sales training in my time, and I can honestly say that Michael's program has been the most helpful when it comes to selling on the phone.
Michael takes you through the entire process, and breaks it down in a very linear fashion.
This made it very easy to learn, and easy to mold into a script and process that is specific to my business.
I took his course with my entire sales staff, and his material will continue to be the basis of our weekly training sessions.
Thank you Michael.
Top qualities: Great Results, Personable, Expert"Eric Bell / hired Michael for Sales Training
"If You Do Not like Cold Calling or Are Reluctant to Do so, Start with Michael Pedone"
"Michael provides information that is truly and uniquely applicable for the sales professional.
I have attended web meetings and gained valuable ideas that are making a real difference for me, by producing actual results.
If you do not like cold calling or are reluctant to do so, start with Michael Pedone, it will change your life.
Top qualities: Great Results, Expert, High Integrity"David Tyner / hired Michael for Sales Training
"Highly Recommend Michael's Inside Sales Training"
"I would highly recommend Michael's inside sales training to anyone who is looking to grow business with current clients as well as those looking for new business."Meghan Dorman / hired Michael for Sales Training
"Salesbuzz.Com Is for Anybody Who Wants to Improve Their Sales"
"For anybody who wants to improve their sales, go to SalesBuzz.com!"Gerhard Gschwandtner / CEO, Sellingpower Magazine
"I Recommend Him Without Reservation"
"I had the great pleasure of working with Michael Pedone for many years. His talent and consummate professionalism made him stand out among our 200+ employees. He has great marketing, sales and entrepreneurial savvy and I would recommend him without reservation to anyone in need of his services."Mike Kaplan / Owner, The Kaplan Group, Inc. Hired Michael as a Straight Commissioned Sales Rep back in 1996
"A Tremendous Help to Me in Analyzing and Accessing Best Practices"
"Michael Pedone (Salesbuzz.com) has been a tremendous help to me in analyzing and accessing best practices for outside sales initiatives.
Following Michael's step-by-step "how to's" will definitely increase sales, returned calls and overcoming objections.
Michael loves what he does and it comes through with his upbeat style and genuine interest in helping his clients succeed!
Top qualities: Great Results, Personable, Expert"Renae Dabney / hired Michael for Sales Training
"I Have 18 Years of Sales Experience, yet Every Class Provided New Insight, Helpful New Techniques, and Useful Tools"
"I attended Michael's online sales training to improve my outbound call results.
Although I have 18 years of sales experience, including 6 years of inside sales, every class provide new insight, helpful new techniques, and useful tools. I saw an improvement in my productivity from the first class. Definitely worth the price as well as the time.
Top qualities: Great Results, Expert, Creative"Kathleen Renn / hired Michael as a Sales Coach
"I’m Now Getting Decision Makers with Minimal Effort – Just by Asking the Right Question the Right Way"
"SalesBuzz training is proving to be a very valuable tool already and I haven't even finished his cold calling course yet!
The techniques are simple, straightforward and honest. I’m getting decision makers with minimal effort – just by asking the right question the right way. Thanks Michael.
Top qualities: Great Results, Expert, Good Value"Renée Ouellette-Annis / hired Michael as a Sales Consultant
"In Depth, Easy to Grasp and Useful Immediately Following the Session"
"Michael Pedone's live and on demand Salesbuzz training sessions have been an invaluable tool to me and my sales team. The training content is very in depth, but easy to grasp, so you can began using what you have learned immediately following the session."Drew Allen / Sales Manager, Top Sage Business Partner, worked with Michael on Sales Training in 2008, 2009, 2010, 2011 & 2012
"You Have given Me a Renewed Belief in Myself"
"I want to first and foremost thank you for your one-on-one sales lesson with me... I personally took away more information in that (live webinar) lesson then with any book, tape, or article I have read. You have given me a renewed belief in myself and I truly believe like allot of other sales people who think they are not good at their craft, that it isn't them; it is because they have not been shown this better and realistic way to start a sales call. Thank you!"MURRAY RANSON / TITAN A.V. GROUP INC. hired Michael for Sales Training
"Michael Was Able to Teach My Inside Sales Team Techniques I'd Never Considered Before"
"I've been in sales for over 18 years. I was at a point where my team needed to hear from a sales expert. Bringing on SalesBuzz.com to teach phone sales techniques was something I was skeptical about doing at first.
Taking an online course felt really impersonal to me. I was afraid I'd miss the in-person interaction. What I found, though, was that the format was incredibly interactive and very beneficial. Michael was able to teach my inside sales team techniques I'd never considered before. Just after day one, I noticed an increase in sales. Sales Buzz's training method really does work!"Matthew J. Brosious / CEO/President, FreightCenter.com
"One of Michael Pedone's former Sales Managers recent LinkedIn comments..."
"Michael, as a student, you had the best questions and had the ability to adapt and evolve in any sales situation. As a sales guru, your training is spot on especially in today's ever changing environment. I love how your techniques don't appear "salesy". Use of info is knowledge. Use of knowledge is wisdom. Your sales training wisdom is unmatched."Kit Jeerapaet / President, duPont REGISTRY
"I Look Forward to Each New Class!"
"Thank you for teaching this sales course! I got in early and made some of my calls to allow time for review of your material and listen to the webinar on-demand. I appreciate your feedback and your obvious dedication to your work at SalesBuzz.com.
I look forward to mastering the material that you present because it seems to be a lot easier than Tom Hopkins or Steven Schiffman, although each has their advantages.
Thank you for your kind explanation to my answer on "close on product concept." I look forward to your class next Tuesday!
Top qualities: Great Results, Expert, On Time"Michael Potts / hired Michael for Sales Training
"Not Another Typical Sales Training Program"
"I have been selling and managing sales teams for 25 years in the transportation industry and do know a lot. I was very concerned that this was going to be another typical sales training program that would be a waste of time and money and not produce any real change or results.
Just after just 3 minutes into the first live session, I knew we made the right decision! You really break down the sales process that shows us in very understandable terms how to avoid common pitfalls that have been holding us back from reaching that next level. I can honestly say that although we have only just completed the first live session out of eight, that today's meeting was PERFECT and I am very glad to have signed up.
We will stick to your system and do all that you suggest (including the role playing exercises ect) and if the rest of the sessions go as the first one did, I can see we will have a long lasting partnership!"Vito J Esposito / PriorityExpress.com - hired Michael for Sales Training
"Cuts Through All the Clutter and Fluff, and Gets Right to the Heart of What Works"
"If you are looking for a true Sales Guru, then look no further than Michael Pedone. He is the real deal.
I have taken many sales courses before, and have spoken to many so-called Sales experts. Michael cuts through all the clutter and fluff, and gets right to the heart of what works and what doesn't work for Sales.
And he truly cares about his clients - he routinely takes time outside of his busy schedule to counsel me and my business without asking for a penny in return. That's just the kind of person he is.
Top qualities: Great Results, Expert, High Integrity"Andrew Greenberg / hired Michael for Sales Training
"If You Apply What He Teaches, You Will Close More Deals – No Question!"
"SalesBuzz is the real deal! Michael Pedone doesn’t just go over the same material you’d find in any bookstore, he gets into conversational specifics. His technique can be incorporated into anyone’s sales style.
Michael’s easy and comprehensive tools will yield immediate results. If you apply what he teaches, you will close more deals – no question!
Top qualities: Great Results, Good Value, On Time"Andrew Henry / Elfiq Networks, hired Michael for Sales Training
"Delivers New Ways to Approach Everyday Selling"
"I have been in sales 15 years and accept that things that worked 5 years ago are just not working today. Your explanations of the principles place new light on new ways to approach everyday selling.
Top qualities: Personable, Expert, Creative"Cindy Theis / hired Michael as a Sales Training Instructor
"Each Week Brought More Insight and Logic to the Sales Process"
"As a participant in Michael's eight-week online sales training, each week brought more insight and logic to the process.
From the very first class, our team began making changes in conversations with prospects and clients.
This training is terrific for the novice AND experienced inside sales professional! It's clear, concise, and just makes sense.
Highly recommend Michael and his company, SalesBuzz, to anyone who is serious about growing his or her business!
Top qualities: Personable, Expert, Good Value"Rita Crowder / hired Michael for Sales Training
"Delivers the Formula for a Better Sales Process"
"Michael delivers the formula for a better sales process. I recommend him for any Salesperson or Sales Team. His course can have a positive impact for all experience levels.
Top qualities: Expert, Good Value, Creative"Marc Tedeschi / hired Michael Sales Training
"The First and Last Webinars Alone Were worth My Investment"
"I attended the 8 week Phone Skills Sales webinar with Michael and found it to be very helpful and definitely worth my time and money. The first and last webinars alone were worth my investment as they had such great ideas to help me in my own professional development as an account manager and TOP sales leader. Thanks Michael!
Top qualities: Good Value, On Time, Creative"Tina Altman / hired Michael for Sales Training
"It Doesn't Matter What Industry You're in. If You Sell by Phone, You Will Benefit!"
"Michael is the quintessential expert in phone sales.
As a trainer, Michael takes the time to make sure everyone's on the same page, and he seems to take a genuine interest in helping everyone he trains to succeed. As a result of Michael's training, my phone skills have increased dramatically, leading to a new-found confidence.
Michael doesn't teach "tips and tricks," he completely transforms the way you sell. He doesn't just tell you what to do, he makes sure you understand why. It doesn't matter what industry you are in, if a percentage of your sales is done over the phone, you will benefit from Michael's training.
Top qualities: Great Results, Personable, Expert"Jacob O’Brien / hired Michael for Sales Training
"I Can Use What Michael Has given Me from the Get-go"
"I was a bit hesitant to exchange my own personal money for Michael's 8 week course, but what I gained from the experience completely outweighs the shelling out of some cash!
I can use what Michael has given me from the get-go ranging to cold calling, to B2B presentations, and opportunities to close a sale all with his program. Templates, examples, game-plan, & sales strategies are already given to you in pdf format----which eliminates the hard part, all you have to do is apply it!
I highly recommend Michael for a sales coach, it was worth every penny and I will be using his approaches for a long time.
Top qualities: Great Results, Expert, Good Value"Jared Head / hired Michael for Sales Training
"Hire Michael Without Delay"
"I can't recall the last time I looked forward to training as much as I did this session. If you are considering taking steps to improve the skills of yourself or your team, I highly recommend that you hire Michael without delay.
Top qualities: Personable, Expert, Creative"Ed Burgdorf / hired Michael for Sales Training
"My Sales Team Increased Overall Sales by More the 25% in the First Month..."
"Michael is the consummate professional. His training is based on real world results and personal experience and the results speak for themselves. My sales team increased their overall sales by more the 25% in the first month of taking Michael's training and the growth continued from there. This was in a down economy when most businesses were losing business we grew.
Because Michael has hands on experience he was able to immediately earn the respect of my sales team, which made all the difference in the world in them implementing what he was teaching them. Michael gave my team specific tools and action steps that they could take and use on a daily basis, which resulted in dramatic sales growth.
I give my highest recommendation for Michael's SalesBuzz training program and for Michael himself.
Top qualities: Expert, Good Value, High Integrity"Mike McMahon / hired Michael for Sales Training
"We began seeing immediate results after week one..."
"Michael's program is a perfect solution for any sales organization that primarily sells over phone.
We began seeing immediate results after week one and it has created a unification of understanding across my sales team. Even my most experienced sales reps (25 years+) said that they learned something new and useful.
Top qualities: Great Results, Expert, Good Value"Russell Durrant / hired Michael for Sales Training
"For anybody who wants to improve their sales, go to SalesBuzz.com!"Gerhard Gschwandtner / CEO, SellingPower Magazine
"I had the great pleasure of working with Michael Pedone for many years. His talent and consummate professionalism made him stand out among our 200+ employees. He has great marketing, sales and entrepreneurial savvy and I would recommend him without reservation to anyone in need of his services."Mike Kaplan / Owner, The Kaplan Group, Inc.
"Thank you for the help on the opener. I've had great success with it. I look forward to the training tomorrow morning."Sarah Bundrum / Inside Sales, PetPlayPlace.com Franchise
"Michael, The meeting was excellent. You presented the material in a straight forward manner. It was easy to follow along. I look forward to the next meeting."Lenny Manna / Inside Sales Rep/Student
"Thanks again for the webinar this morning. The information was priceless!"Rich Knoll / Inside Sales Rep/Student
"We have found that the structure of the online course combined with the live, ongoing web based conferences have been especially helpful and insightful in retaining what we have learned. The training was instrumental at helping us learn how to reach and involve the "real" decision makers and has thus dramatically shortened our sales cycle. Thank You!"Drew Allen / Drew Allen, Sales Manger, Top Sage Business Partner
"I want to first and foremost thank you for your one-on-one sales lesson with me... I personally took away more information in that (live webinar) lesson then with any book, tape, or article I have read. You have given me a renewed belief in myself and I truly believe like allot of other sales people who think they are not good at their craft, that it isn't them; it is because they have not been shown this better and realistic way to start a sales call. Thank you!"Murray Ranson / Titan A.V. Group Inc.
"I've been in sales for over 18 years. I was at a point where my team needed to hear from a sales expert. Bringing on SalesBuzz.com to teach phone sales techniques was something I was skeptical about doing at first.
Taking an online course felt really impersonal to me. I was afraid I'd miss the in-person interaction. What I found, though, was that the format was incredibly interactive and very beneficial. Michael was able to teach my inside sales team techniques I'd never considered before. Just after day one, I noticed an increase in sales. Sales Buzz's training method really does work!"Matthew J. Brosious / CEO/President, Freightcenter.com
"I am truly delighted that we chose your program; your sales process shed light on how to get deeper in the sales call and ultimately close more deals. I was especially impressed with how both new and experienced sales reps could learn from it.
We have seen a significant increase in confidence and the number of closes. I give your sales training program my highest recommendation for any organization that is looking at taking their sales to the next level."Kit Jeerapaet / President